Terms and Conditions of Sale

Last updated on September 3, 2026.

I am Coached by Edie ("I", "me", or "my"), trading as Coached by Edie, a sole proprietorship operating in Ontario, Canada, and these

Terms and Conditions of Sale (our "Terms") form a legally binding agreement between you and us.

About Our Services

Coached by Edie provides online health and fitness coaching services, personalized training programs, nutrition and macronutrient

guidance, fitness education, and downloadable digital fitness and nutrition products. Services and products may include

individualized coaching programs, customized workout programs, pre-made training programs, fitness guides, nutrition resources,

and related educational content.

Key Definitions

"Services" means all products and services provided by us that link to these Terms, including our website; the content provided,

generated, or made available for or in relation to our Services (our "Materials"); and any products or services connected to or relying

on Third-Party Services.

"You" ("your", the "customer", or the "user") means any individual using our Services, including any employees, agents, contractors,

or other persons accessing our Services with your authorization.

"Using our Services" means interacting with our Services in any way, including: making payments accessing, browsing, providing or

transmitting any other information, content, materials, or instructions through our Services, integrating with our Services, or doing so

directly or through automated tools, scripts, software, or third-party applications.

Agreement to These Terms

By using our Services, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced and expressly

incorporated within, and you consent to electronic communications and contracting as permitted under applicable laws. If you do not

agree, you may not use our Services.

Our Services are intended for users aged 18 or older, or above the age of majority in their jurisdiction, whichever is higher. Persons

below this age may not use our Services. If we become aware that a user is below the required age, we may suspend or terminate

their access to our Services immediately and without liability.

By using our Services, you acknowledge and agree that:

you are at least 18 years old (or the age of majority in your location, whichever is higher);

you have the legal capacity to enter into these Terms, and if you are representing an organization or other legal entity, you have

the authority to bind that entity;

the information you provide to us is, and will remain, accurate, complete, and current;

and you are not located in, ordinarily resident in, or organized under the laws of any jurisdiction subject to comprehensive

sanctions or embargoes, and you are not a blocked, denied, or otherwise restricted party under applicable sanctions or export

control lists.

If you do not meet these requirements, you must not use our Services.

Conditions of Use

By using our Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

Modify, copy, prepare derivative works of, decompile, or reverse engineer any Materials, software, or content provided through our

Services, without prior written permission from us.

Remove, alter, or obscure any copyright, trademark, or other proprietary notations on any Materials, software available through

our Services.

Transfer, distribute, or "mirror" any part of our Services' Materials to another server or person without explicit authorization from

us.

Use our Services in a manner that knowingly or negligently disrupts or abuses our networks or any other services provided by us.

Transmit, distribute, or post any harassing, indecent, obscene, fraudulent, or unlawful material through our Services.

Use our Services in violation of any applicable local, state, national, or international laws or regulations.

Engage in unauthorized advertising or spam activities using our Services.

Harvest, collect, or gather user data without the explicit consent of the user or in violation of our Privacy Policy.

Use our Services in a manner that infringes, misappropriates, or violates the privacy rights, intellectual property rights, or other

rights of our company or any third party.

Use automated scripts or technologies, including bots or data mining tools, to access, scrape, or extract data from our Services

without explicit consent from us.

Attempt to gain unauthorized access to any portion of our Services or any related systems or networks.

Engage in any conduct that restricts or inhibits any other user from using or enjoying our Services, or which, in our judgment,

exposes our company or any of its users to any liability or detriment of any kind.

Access, use, export, re-export, transfer, or otherwise make available our Services or any underlying software, technology, or

content in violation of any applicable export control, trade, or economic sanctions laws.

Hide or misrepresent your identity, including by using false names, impersonating others, or concealing your status as a

sanctioned or restricted party.

Take advantage of any feature or functionality that a reasonable person would consider to be an obvious omission, bug, or error.

Attempt to circumvent or bypass any functionalities, restrictions, usage limits, paywalls, geo-restrictions, or access features of our

Services.

Failure to comply with these limitations may result in the suspension or termination of your access and rights to our Services, as well

as any other legal remedies available to us.

Changes to Our Terms

We reserve the right to amend, remove, or vary these Terms at any time. Non-material changes may be effective immediately. For

material changes, we may require you to re-accept the Terms to continue using our Services. We will provide you with reasonable

notice as legally required, by any reasonable means, and such changes will become effective after the notice period. Changes

required by applicable law or emergency may take effect immediately regardless of materiality.

Your continued access to or use of our Services after the effective date of any modifications constitutes your acknowledgment of and

agreement to be bound by the revised Terms.

Your Statutory Rights

Every clause in these Terms applies in full, except where a mandatory provision of applicable law requires otherwise. Nothing in

these Terms limits, excludes, or modifies any mandatory rights, protections, or remedies you may have under the laws that apply to

you.

Pricing, Taxes, and Fees

Unless stated otherwise, all prices displayed on our Services are in Canadian Dollars (CAD) and are exclusive of sales tax where

applicable.

The total price displayed at checkout before you confirm your order represents the full amount payable to us for the goods, including

any applicable charges that we are required to collect.

If we discover an obvious pricing error before accepting your order, we reserve the right to correct the error and inform you of the

correct price. In such cases, you will have the option to confirm your order at the correct price or cancel it. Changes to pricing will not

affect orders that have already been confirmed.

We will not charge you any additional amounts after you place your order, except where required by applicable law.

If you qualify for tax-exempt status, you must provide valid documentation for verification. We may reject documentation that cannot

be verified, and any unapproved purchase will be subject to applicable taxes.

We reserve the right to adjust taxes or fees to comply with legal changes, with notice where required.

Payments

Our website accepts payments using:

PayPal

Depending on the payment method you choose, additional costs and conditions may apply. We reserve the right to modify available

payment methods with appropriate notice.

If you choose a payment method that involves additional fees, such as currency conversion or installment fees charged by your bank

or payment provider, those fees will be clearly indicated before payment confirmation where known to us. We do not impose hidden

surcharges.

Payment Processing

Payments are securely processed by licensed third-party payment providers:

PayPal

By providing payment information, you authorize the relevant payment provider to store and process it; you authorize us to charge

your selected payment method for the total amount displayed at checkout, any applicable recurring fees or subscriptions, and any

additional amounts expressly agreed by you; and you confirm that you are authorized to use the selected payment method and that

the billing information provided is accurate and up to date.

Although payments are processed by third parties, we remain responsible for fulfilling our contractual obligations to you. For billing

inquiries, please contact us using the contact details at the base of these Terms. For technical payment processing issues, you may

also contact the relevant payment provider.

Failed or Unauthorized Payments

You must promptly inform us if your payment method is canceled, your payment details change, or you become aware of

unauthorized use.

If we are notified that a payment method has been compromised or used without authorization, we will suspend further charges to

that payment method pending clarification.

We reserve the right to suspend or terminate access to our services if payment is not successfully completed.

Billing Errors

If we identify a clear technical or administrative billing error, we reserve the right to correct it. We will notify you before charging any

additional amount and provide an opportunity to raise questions or dispute the correction. You may contact us at any time if you

believe you have been incorrectly charged.

Billing Complaints

If you are dissatisfied with any payment or billing matter, please contact us so we can attempt to resolve the issue.

Refunds

For information regarding eligibility, procedures, and conditions for refunds please review our Refunds Policy before making any

purchase. If you have questions regarding refunds, please contact us using the details at the base of these Terms.

Third-Party Services

Our Services may include features, tools, and integrations (collectively, "Third-Party Services") that rely on, are built by, are

connected with, or are supported by companies that are independent from us. By using Third-Party Services, you agree to comply

with the applicable terms and conditions, usage rules, and policies of the respective providers.

We do not endorse, are not liable for, and make no representations or warranties about any Third-Party Services. We have no control

over these services and are not responsible for how they work or what they do. If a Third-Party Service stops working or changes how

it connects with our Services, we may need to discontinue that connection without liability to you, to the maximum extent permitted

by applicable law.

Where an issue with our Services originates from a Third-Party Service, our responsibility is limited to using commercially reasonable

efforts to resolve or mitigate the impact on our Services. We are not obligated to fix, replace, or compensate for failures, outages, or

changes caused by Third-Party Services, except where required by applicable law.

By using our Services, or any Third-Party Services in connection with our platform, you agree not to hold us responsible for any issues

that arise directly from those Third-Party Services, to the maximum extent permitted by law.

Service Updates and Changes

We may update, modify, or improve our Services from time to time. These updates may include technical adjustments, security

enhancements, performance improvements, changes to features, or adaptations required to comply with legal or regulatory

requirements. We reserve the right to implement updates at any time and for any reason, whether temporarily or permanently, with

or without notice, and without liability to you or any third party, to the maximum extent permitted by applicable law.

You acknowledge that our Services may contain errors, bugs, or interruptions. We have no obligation to provide notice of, or correct,

update, modify, maintain, or repair any aspect of our Services, except as required by applicable law.

Discontinuation

We reserve the right to suspend or discontinue all or part of the Services where reasonably necessary for legal, security, operational,

or business reasons. Where practicable, we will provide reasonable notice before discontinuing a Service.

Temporary Interruptions

We aim to keep the Services available and reliable. However, the Services may occasionally be unavailable due to scheduled

maintenance, updates, technical issues, or circumstances beyond our reasonable control. We are not liable for any loss or damage

arising from temporary interruptions to the Services, to the maximum extent permitted by applicable law.

Data Processing

By accessing our Services, you acknowledge our collection and analysis of usage metrics, service interaction patterns, and

operational data across our user base in accordance with our Privacy Policy and applicable data protection laws. We may aggregate

and anonymize this information for analytical purposes, research, product development, and industry insights. All such aggregated

and anonymized data, once processed to remove identifying characteristics, becomes our proprietary information and may be

utilized, disclosed, or published at our discretion. This aggregated data will not include information that could reasonably identify you

as an individual user. Additionally, we reserve the right to leverage non-identifying information you provide through the Services to

enhance functionality, promote our services, optimize user experience, and refine our service offerings.

Intellectual Property

We retain sole ownership of all intellectual property ("IP") rights in and to our Services, our Materials, and any proprietary rights

inherent in and to our Services. These rights are protected by international intellectual property laws and treaties and apply

worldwide.

Nothing in these Terms shall be interpreted as transferring to you any rights, interest, or title in our company or Services, except as

explicitly stated in these Terms.

Subject to your compliance with these Terms and any applicable payment obligations, we grant you a limited, non-exclusive, nontransferable,

non-sublicensable, revocable license to access and use our Services and Materials solely for your personal, noncommercial

use. You may not copy, reproduce, share, distribute, resell, publish, modify, license, or commercially exploit our

programs, guides, training materials, digital products, or other Materials without our prior written permission.

All rights not expressly granted to you are reserved by Coached by Edie and its licensors.

Use of Our Brand and Materials

You may refer to our company name and brand in a factual and truthful manner. You must not use our name, logo, trademarks, or

other brand assets in any way that implies endorsement, sponsorship, or affiliation with us without our prior written consent.

Copyright Infringement Notice

We respect the intellectual property rights of others, and we ask that everyone using our Services does the same. If you believe that

your work has been reproduced on our Services in a way that constitutes copyright infringement, please let us know using the

contact details at the base of these terms.

By submitting a copyright infringement claim, you acknowledge that making a false claim could make you liable for any resulting

damages under applicable law. If you're unsure whether your claim is valid, we recommend that you seek legal advice before

proceeding.

For more information about Canada's copyright law, please visit https://laws-lois.justice.gc.ca/eng/acts/C-42/Index.html.

User-Generated Content

Accuracy of Materials

We aim to ensure that all information found on our Services is accurate and up to date. However, occasional errors, inaccuracies, or

omissions may occur. We reserve the right to correct such errors and update information at any time. We do not warrant or make

any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise

relating to such materials or on any resources linked to this website.

Service Descriptions

The descriptions of our Services published on our website are intended to accurately represent what is offered. However, the nature

and scope of our Services may vary depending on your requirements, and minor differences between published descriptions and the

Services as delivered do not constitute a breach of these Terms.

Review Guidelines

Accessibility Statement

We are committed to ensuring that our Services are accessible to everyone. This includes making an active and ongoing effort to

remove accessibility barriers from our Services and to maintaining our compliance with global accessibility standards and

regulations.

To guide us in making our Services more inclusive and accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.2)

level A, with which we strive to comply as best as possible.

As our Services evolve, new content or updates may unintentionally introduce accessibility issues that we are not yet aware of. We

actively monitor our Services to identify and resolve such issues. If you encounter an accessibility barrier, please let us know using

the contact details at the base of these Terms.

How to Send Us Accessibility Feedback

Please send all accessibility feedback to our team using the contact details at the base of these Terms. You can share a description of

the accessibility barrier you encountered, the specific webpage or URL where it happened, details about your device and any

assistive technology you're using (if relevant), and anything else you think might help us understand and fix the problem. We will

respond to you as quickly as possible.

Links

We may provide links to third-party websites, applications, or resources ("Linked Sites") for your convenience. However, we don't

control, review, monitor, or endorse these Linked Sites or their content, and we can't make any promises about their availability,

accuracy, reliability, or suitability. When you access and use Linked Sites, you're doing so at your own risk, and we won't be

responsible for any damages or losses that arise from your use of or reliance on any Linked Site.

We reserve the right to remove or disable links to any Linked Site at any time without notice or liability. When you access any Linked

Site, you acknowledge that you're leaving our platform and that different terms of use and Privacy Policies may apply to your use of

those Linked Sites.

Events Outside Our Control (Force Majeure)

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms

that is caused by circumstances outside our reasonable control ("Force Majeure Events"). Force Majeure Events include, but are not

limited to, acts of God, natural disasters, internet outages, cyberattacks, strikes, and failures of third-party services.

Upon the occurrence of a Force Majeure Event, we will use commercially reasonable efforts to promptly notify you through any

reasonable means about the nature of the event and its expected impact on our Services, to the extent practicable under the

circumstances. Any delay or failure to provide such notification due to the Force Majeure Event itself shall not constitute a breach of

this agreement or result in any additional liability to us. The affected obligations will be suspended for the duration of the Force

Majeure Event, and any performance deadlines will be automatically extended by a period equal to the duration of the delay plus a

reasonable period for resuming activities.

Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no

warranties or representations of any kind, express or implied, and we disclaim all implied warranties and conditions, including

without limitation any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement,

and any warranty arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that our Services will be uninterrupted, error-free, timely, secure, free of viruses or

other harmful components, or that any defects will be corrected; that the Services will meet your requirements or expectations; or

that any information or content available through the Services is accurate, complete, or reliable.

Health and Fitness Disclaimer: Our Services may include fitness, exercise, nutrition, macronutrient, wellness, and related

educational information. Participation in any Coached by Edie program or use of our Materials is also subject to our Health & Fitness

Disclaimer and Assumption of Risk. Our Services are provided for general educational and informational purposes and are not a

substitute for medical advice, diagnosis, treatment, rehabilitation, physiotherapy, or care from a qualified healthcare professional.

You are responsible for determining whether you are physically able to participate and for seeking appropriate medical advice or

clearance when necessary.

Limitation of Liability

The following limitations apply to the maximum extent permitted by applicable law. Where any limitation is partially or wholly

unenforceable, it applies to the maximum extent that is enforceable.

In no event will we, our affiliates, suppliers, licensors, agents, officers, directors, or employees be liable to you or any third party for

any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business,

goodwill, opportunity, savings, reputation, use, or data, arising out of or in connection with these Terms or your use of (or inability to

use) our Services, regardless of whether the claim is brought in contract, tort (including negligence), breach of statutory duty,

indemnity, equity, or otherwise, and even if we have been advised of the possibility of such damages.

Our total aggregate liability to you arising out of or in connection with these Terms or your use of our Services, regardless of the

cause of action, will not exceed the greater of (a) the total amounts paid by you to us preceding the event giving rise to the claim, or

(b) $100 CAD.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or

fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, some of the above

limitations may not apply to you in their entirety, and our liability is limited to the maximum extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless our company, our affiliates, and our respective officers, directors, employees,

agents, licensors, suppliers, successors, and assigns ("Indemnified Parties") from all claims, losses, damages, penalties, fines, costs,

and expenses (including reasonable legal fees and costs) arising out of or related to:

your access to or use of our Services, including content, services, or features provided therein;

your breach or alleged breach of these Terms or any applicable laws, regulations, or regulatory requirements;

your violation or alleged violation of any third-party rights, including without limitation intellectual property rights, privacy rights,

publicity rights, or contractual rights;

your negligence, gross negligence, willful misconduct, fraud, or fraudulent misrepresentation;

any disputes, issues, or claims between you and any third party arising from your use of our Services;

any transactions or relationships between you and any third parties in connection with our Services;

and any security breaches, unauthorized access, or data incidents resulting from your actions or omissions.

This indemnification obligation includes, without limitation, claims related to: (a) allegations of non-compliance with data protection,

privacy, or consumer protection laws; (b) infringement or misappropriation arising from customized content, configurations, or

implementations; and (c) any representations, warranties, or guarantees you make regarding our Services to third parties.

You will cooperate promptly and fully in the defense of any such claim at your own expense. We reserve the right, at our sole

discretion, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to

assist and cooperate with us in asserting any available defenses and to promptly reimburse us for all reasonable costs and expenses

incurred in connection with such defense. You may not settle, compromise, or make any admission of liability in connection with any

claim subject to this indemnification without our prior written consent.

To the extent permitted by applicable law, this indemnification obligation (a) survives the termination or expiration of these Terms or

your use of our Services, and (b) is independent of any other rights or remedies available to the Indemnified Parties. In jurisdictions

where such indemnification provisions are limited or unenforceable, this section applies only to the maximum extent permitted by

law and does not affect any non-excludable statutory rights you may have. The Indemnified Parties reserve all rights and remedies

available at law or in equity and may seek injunctive relief or specific performance in addition to monetary damages.

Dispute Resolution

By accepting these Terms, you agree that any disputes, claims, or issues related to these Terms, our Services, or your use of them

(collectively, "Disputes") will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein

("Governing Law"), without regard to conflict of law principles, and resolved in accordance with this section.

Before commencing litigation, you must first provide written notice of the Dispute to us using the contact details at the base of these

terms, including a detailed description of the nature of the Dispute and the relief sought. We will attempt to resolve the Dispute

informally through negotiation within 30 days from the date of your written notice. If the Dispute cannot be resolved within this

period, either party may proceed with litigation.

Injunctive Relief

Notwithstanding the other terms in this section, we have the right to seek injunctive relief against any unauthorized use or abuse of

our Services, unauthorized disclosure of confidential information, or intellectual property infringement, and the right to pursue an

enforcement action without first engaging in the dispute resolution process described in this section.

Individual Disputes Only

To the extent permitted by applicable law, you agree to resolve any and all Disputes on an individual basis and not as part of a class,

representative, or consolidated action.

Miscellaneous

Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision

shall be deemed removed to the extent necessary, and the remaining provisions shall remain in full force and effect.

If the removal of a provision materially affects the balance of rights and obligations under these Terms, we may amend the affected

provision to the extent necessary to make it lawful, while preserving its original purpose as closely as possible.

Waiver

No waiver of any breach, default, or right under these Terms shall be effective unless expressly made in writing and signed by an

authorized representative of the waiving party. Our failure or delay in exercising any right or remedy under these Terms shall not

operate as a waiver, impair future rights to strict performance, or affect any other available rights or remedies.

Entire Agreement

These Terms, together with our Privacy Policy and any mandatory pre-contractual information, form the agreement between you and

us regarding our Services. They replace any prior discussions or communications relating to the same subject matter.

Nothing in these Terms limits or excludes any rights you have under applicable consumer protection, unfair commercial practices, or

data protection laws. If any information we provide to you before entering into the contract is required by law to form part of the

contract, it will remain binding.

We may update these Terms in accordance with the "Changes to Our Terms" section. We are not bound by any other term or

condition you propose in any correspondence, purchase order, or document, regardless of whether we expressly object to it. Any

other changes must be agreed in writing.

Notices

You may contact us at any time using the contact details at the base of these Terms. Where these Terms require notice in writing,

email is sufficient unless mandatory law requires another method. A notice is considered received when it is sent, provided there is

no indication that delivery has failed.

Assignment

You may not transfer your rights or obligations under these Terms to another person without our prior written consent, unless such

transfer is permitted by applicable law.

We may transfer our rights and obligations under these Terms to another company, including in connection with a merger,

acquisition, corporate reorganization, or sale of assets. If we do so, we will ensure that your rights under these Terms are not reduced

as a result of the transfer. Where required by law, we will inform you of such transfer.

Interpretation

In these Terms, "including" means "including but not limited to."

The authoritative version of these Terms is the original English version, which shall prevail over any translation in the event of a

conflict. Any translations are provided purely for convenience, and we are not responsible for errors or inconsistencies in them.

Headings in these Terms are for convenience only and do not affect the interpretation of any provision.

Survival

Any provision of these Terms that by its nature or express terms should survive the expiration or termination of these Terms will

survive, including any accrued rights and obligations.

Contact Information

Please direct all communications regarding these Terms to: Edie Levesque

[email protected]